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Business Systems Analyst Supervisor

Posted on: February 21st, 2018 Kelowna, BC Ronin HR Inc.


KF Aerospace is Kelowna's largest private employer, and they are a leading aircraft maintenance service provider. Their IT and Application Development team is growing, and we're searching for a Business Systems Analyst Supervisor to join the team. 

The BSA Supervisor reports to the Applications Manager and is responsible for providing direct and day-to-day assistance in the leadership of a team of 4-6 analysts. 

Technical Accountability

  • Work with business systems to learn about how they function
  • Research and analyze functionality to create and modify system configuration or processes
  • Work with stakeholders to gather and document requirements for escalation to the appropriate groups for development or resolution
  • Troubleshooting business system problems and determining where the issue in the business system lies: process or system
  • Perform testing of business systems to validate fixes, upgrades, and new development. Identify, document, and execute test cases to ensure that business systems meet their objectives
  • Manage projects from inception to completion
  • Use auxiliary tools and techniques to interact with business systems. Examples include querying or updating data with SQL, using APIs to upload data into M3, etc

Supervisory Accountability

  • Distribute and assign the work between the business systems analysts
  • Selection, onboarding and training new staff if applicable
  • Manage staff performance

Required Certification, Education, Experience or Skills

  • Certification or degree in an IT or business related field or equivalent work experience
  • Minimum 5 years of experience in a Business Systems Analyst or Programmer/Analyst role and a minimum of 2 years in a leadership role
  • Experience working within ERP environments, preferably Infor M3
  • Experience working in a complex, multi-site environment
  • Exposure to BI tools and techniques
  • IIBA or similar certification would be considered an asset
  • Team-based and results-oriented style of leadership
  • Strong interpersonal and communication skills
  • Strong problem-solving skills
  • Strong delegation and motivation skills


KF Aero offers a competitive salary, paid vacation, personal days off, a pension plan, and a benefit plan that includes: MSP, extended medical, dental (including orthodontics for children), health spending account (HSA), life and accident insurance, paid personal days, short and long term disability, critical illness insurance, travel medical insurance assistance, Best Doctors, and an employee and family assistance program.

How to Apply
Questions about this position? Please email

To apply please send resume to:

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