We’re hiring in our Vernon contact centre
We have an exciting new opportunity with the BC Hydro Team. We’re looking for 10 new customer service account representatives (CSR) for our Vernon contact centre.
What’s the role?
Customer service account representatives are crucial to our business and are our customers’ first point of contact with BC Hydro over the phone. We have vacancies for casual roles available in Vernon - candidates can apply today!
The new hires will be joining our newly formed BC Hydro team and will receive six weeks of full time training so that they are ready to start taking calls in August.
Job Title: Customer Service Account Representatives
Job Type: Casual - employees sign-up for shifts two weeks in advance and we aim to
provide at least 20 hours per week
Job Level: Group 7A MoveUP
Starting Salary: $17.60 an hour plus 17.58% in lieu of time off and benefits ($20.69 total)
Hours: Shift work 7 a.m. to 8 p.m. Monday to Friday and 9 a.m. to 5 p.m. on
Start Date: Tuesday, July 3, 2018
We’re looking for people to join our award winning team customer service team who have:
Excellent listening and interpersonal skills
Dedication to customer service excellence
Good computer skills
Completed a high school diploma
Strong attention to detail
Ability to work independently and exercise good judgment
Ability to adapt to quickly to changing situations
If you would be perfect for this role, we encourage you to apply online at bchydro.com/careers Candidates have until May 7 to submit their application.
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