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Casual-Customer Service Account Representatives

Posted on: April 27th, 2018 Vernon, BC BC Hydro
Description

We’re hiring in our Vernon contact centre

 

We have an exciting new opportunity with the BC Hydro Team.  We’re looking for 10 new customer service account representatives (CSR) for our Vernon contact centre.

 

What’s the role?

 

Customer service account representatives are crucial to our business and are our customers’ first point of contact with BC Hydro over the phone. We have vacancies for casual roles available in Vernon - candidates can apply today!

 

The new hires will be joining our newly formed BC Hydro team and will receive six weeks of full time training so that they are ready to start taking calls in August.

 

Job Title:              Customer Service Account Representatives

Job Type:             Casual - employees sign-up for shifts two weeks in advance and we aim to

                               provide at least 20 hours per week

Job Level:             Group 7A MoveUP

Starting Salary:  $17.60 an hour plus 17.58% in lieu of time off and benefits ($20.69 total)

Hours:                   Shift work 7 a.m. to 8 p.m. Monday to Friday and 9 a.m. to 5 p.m. on

                               Saturdays

Location:              Vernon

Start Date:            Tuesday, July 3, 2018

 

We’re looking for people to join our award winning team customer service team who have:

  • Excellent listening and interpersonal skills

  • Dedication to customer service excellence

  • Good computer skills

  • Completed a high school diploma 

  • Strong attention to detail

  • Ability to work independently and exercise good judgment

  • Ability to adapt to quickly to changing situations

    If you would be perfect for this role, we encourage you to apply online at bchydro.com/careers Candidates have until May 7 to submit their application.

     

How to Apply
If you would be perfect for this role, we encourage you to apply online at bchydro.com/careers Candidates have until May 7 to submit their application.

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