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Posted on: January 30th, 2019 KELOWNA, BC Omega Solutions Inc.

We are seeking a level 1 technician to provide helpdesk support to our existing customer base and to assist in project installations and commissioning.  We require a resourceful person who takes gratification in their work in a fast-moving high-tech/IT environment.

Omega Solutions Inc. specializes in wired/wireless healthcare and other low voltage technologies, we are looking for a candidate who wants to be part of a business with a reputation for offering best in class service, products & client solutions.


·         Nurse Call/Emergency Call Systems

·         Patient Wandering

·         Communication Systems Integration

·         Business Phone Systems

·         IP Surveillance (CCTV)

·         Access Control Systems

·         Managed WiFi Systems

·         Public Address and Sound System Solutions

·         Infant Protection & Staff Duress Systems


This position is suitable for someone early in their career with an opportunity to gain exposure to a wide range of technologies, with the potential for formal training.

You would describe yourself as a learner, adaptable, positive, honest & a true team player. A relevant post-secondary education is considered a strong asset, as is previous experience as a technologist.  




The key responsibilities include:

·         Remote and onsite support of our clientele

·         Ability to provide and maintain detailed documentation 

·         Work with minimal supervision

·         Installation and maintenance of new and existing systems

·         Scheduled report generation, analysis and associated action plans

·         After hours call support on a rotating schedule

·         Shipping and receiving duties


Required Qualifications:

·         Relevant post-secondary education and/or experience (ie. Computer Science Diploma)

·         Installation and troubleshooting of Windows Server 2012 R2, Windows Server 2016, Windows 7, Windows 10

·         Proficient with Microsoft Office suite of products

·         Installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripheral devices

·         Strong problem solving, written and verbal communication skills

·         Strong organizational skills – E-Mails, phone calls and in-person requests


Preferred Qualifications:

·         Proficiency with networking protocols

·         Good knowledge and experience with VMWare ESXi

·         CEDIA certification or BCTQ security ticket

·         TQ certified security technician

·         FSR certified

·         Ability to read blue prints and system schematics and understand the Electrical Code for the systems being installed is required

·         Wordpress and website management


We are a fast-growing company in a growth industry, if this sounds like a position for you please submit your resume in PDF format to with “Level 1 Technician” in the subject line.




How to Apply
Please submit your resume in PDF format to with “Level 1 Technician” in the subject line.

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