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Wi-Fi Systems Technician

Posted on: March 18th, 2021 Kelowna, BC ArcWiFi

Wi-Fi Systems Technician

Do you have a passion for Wi-Fi and Smart devices (IoT)? Do you enjoy working with a small team to get large projects completed?

ArcWiFi is a growing managed service provider located in Kelowna, BC. We’re looking to expand our team with the addition of a Wi-Fi Systems Technician. The ideal candidate is someone who has a passion for technology and possesses strong organizational skills. They should have several years of experience working in the MSP space or similar IT support/Wi-Fi/network management roles. The candidate can expect to assist in the design, implementation, and maintenance of our clients’ Wi-Fi and IoT solutions. 

We’re looking for someone with strong technical skills, and they should be comfortable working with the following:

  • Networking - Configuring and troubleshooting routers, switches, access points, etc.

  • Security - General understanding of network security concepts

  • On-site installation, testing, and maintenance

  • Remote monitoring and troubleshooting of production networks

  • Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including on-site and off-site corrections as needed

  • Receive and respond to incoming calls, e-mails, and help desk tickets

Additional Details:

  • Hours are 8:30am - 5pm Monday to Friday

  • Occasional after-hours on-call

  • Valid driver’s license and reliable transportation required

Job Type: Full-time, Permanent

Salary: $50,000.00 - $65,000.00 per year (dependent upon experience and supporting credentials)


  • Paid time off

  • Comprehensive health plan


  • Monday to Friday

  • On-call availability from time to time

  • Temporarily working remotely due to COVID-19

Preferred Experience:

  • Experience providing technical support to non-technical users

  • MSP / IT Support: 3 years

Valued Certifications:

  • CCNA, Network+, CMNA, ECS ExtremeWireless Cloud/ACWA, CWNA, ECSE Design, etc

How to Apply
Job Type: Full-time, Permanent

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